kDrive app avec AlmaLinux 10.0

Support
1

hello,

on a fresh installation of AlmaLinux 10.0 KDE PLasma, kdrive.app does not launch. (https://www.infomaniak.com/fr/applications/telecharger-kdrive)

Here is the message displayed in konsole when I try to launch it.

$ ./kDrive-3.7.1.20250604-amd64.AppImage 
kDrive server starting
sentry_init returned 0
log4cplus:ERROR file is not open: /tmp/kDrive-logdir/20250704_0834_kDrive.log
terminate called after throwing an instance of 'std::__ios_failure'
  what():  basic_filebuf::_M_convert_to_external conversion error: iostream error
Sentry detected a crash in the app Server(1)
[13942:13942:20250704,083433.502430:ERROR elf_dynamic_array_reader.h:64] tag not found
[13942:13943:20250704,083433.799565:ERROR http_transport_libcurl.cc:475] curl_easy_perform: Problem with the SSL CA cert (path? access rights?) (77)
Abandon (core dumped)

Of course, the app is executable.

What can I do?

Thank you

French / English translation with Deepl

2

Hi C2C9,

Thanks for your report. The error message indicates that the app cannot open its log file:

log4cplus:ERROR file is not open: /tmp/kDrive-logdir/…
terminate called after throwing an instance of ‘std::__ios_failure’

Here’s what you can try:

  1. Create the log directory manually:

mkdir -p /tmp/kDrive-logdir
chmod 777 /tmp/kDrive-logdir

  1. Check SELinux:
    Temporarily set SELinux to permissive mode to see if it’s blocking access:

setenforce 0

  1. Try a newer AppImage build
    If available on the developer’s website.

  2. Check glibc compatibility
    AppImages sometimes break if built on older systems and run on newer glibc versions.

Best regards,
Akiyoshi kurita (redadmin)

3

Hello and thank you for your reply. Unfortunately none of the suggestions work. I have just started another PC running fedora 42 and I have the same problem!
On the other hand, on a third PC, also running fedora, it works perfectly. Both PCs have the same configuration!??

4

Hi C2G9,

Thanks for your message.

kDrive may crash if some settings or files are missing. Please try these steps:

  1. Set the language:

export LANG=en_US.UTF-8
export LC_ALL=en_US.UTF-8

  1. Install CA certificates:

dnf install ca-certificates

  1. Create the log folder:

mkdir -p /tmp/kDrive-logdir
chmod 777 /tmp/kDrive-logdir

If it still does not work, it may be a problem with libraries inside the system. In that case, please contact the kDrive support team.

Best regards,
Akiyoshi Kurita (redadmin)

5

Thank you for these tips. Unfortunately it doesn’t work. I think I’ll give up on this app

6

I am sorry cannot help you.
If you have any further questions, please feel free to contact us.

Akiyoshi kurita

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